Legal

Terms of Use

End User Licence Agreement for the BookBara mobile application.

Last updated 20 August 2026

These Terms of Use ("Terms") form a binding agreement between you and Adease LTD, a company registered in England and Wales (company number 14743980), registered office 124 City Road, London, EC1V 2NX, United Kingdom ("BookBara", "we", "our", "us"), governing your use of the BookBara mobile application and related services (the "App").

By downloading, installing, creating an account, or using BookBara, you agree to these Terms. If you do not agree, do not use the App.

1. What BookBara is

BookBara is a marketplace that connects customers with salons and other beauty and wellness businesses. Customers can browse listings, view services and prices, and request appointments. Businesses ("Salons") can publish a listing and manage bookings.

2. Eligibility

You must be at least 16 years old to create a customer account. If you are under 18, you may use the App only with the permission of a parent or legal guardian, who accepts these Terms on your behalf. A Salon account must be operated by someone aged 18 or over who is authorised to enter into these Terms on behalf of that business.

3. Accounts

To book an appointment or manage a listing you need an account, created with an email address and password or through third-party authentication (Sign in with Apple, Google Sign-In). You agree to provide accurate information, keep your credentials confidential, and accept responsibility for activity under your account. We may suspend or terminate accounts that breach these Terms.

Browsing salons and viewing listings does not require an account. Requesting an appointment does.

4. Bookings

Submitting a booking request through the App sends your request to the Salon. A booking is only confirmed when the Salon accepts it. Salons set their own availability, services, prices, and policies, and may decline, reschedule, or cancel a request.

You agree to attend confirmed appointments or to cancel in reasonable time. Cancellation, late-arrival, and no-show policies are set by the Salon and are enforced by the Salon, not by us. Repeated no-shows may result in suspension of your account.

5. Payment for appointments

Because we never hold or process appointment payments, we cannot issue refunds for a salon service, cannot mediate a pricing dispute, and have no record of what you actually paid. Prices shown in a listing are supplied by the Salon and are indicative; the price charged is a matter between you and the Salon.

6. Salon accounts and subscription

Using BookBara as a customer is free. Salons pay an auto-renewing subscription to publish a listing and use the booking tools:

• BookBara for Salons — Monthly. Duration: 1 month. US$12.99 per month, or the equivalent shown on the store listing in your local currency. Includes a published salon listing, the booking system, and booking notifications.

How billing works on iOS

Payment is charged to your Apple ID account at confirmation of purchase. Your subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period, at the price then in effect. You can manage your subscription and turn off auto-renewal in Settings → your Apple ID → Subscriptions after purchase. Deleting the App does not cancel your subscription.

How billing works on Android

Payment is charged to your Google Play account at confirmation of purchase, and renews automatically on the same basis. You can manage or cancel your subscription in the Google Play Store → Subscriptions.

Free trials and introductory offers

Where a free trial or introductory offer is available, it converts to a paid subscription at the standard price unless cancelled at least 24 hours before the trial ends. Any unused portion of a free trial period is forfeited when you purchase a subscription. Eligibility is generally limited to one trial per Apple ID or Google account.

Lapsed subscriptions

If a subscription payment fails or the subscription ends, we may send reminders, mark the account as past due, and after a short grace period suspend the listing and disable new bookings. Existing confirmed bookings are not deleted. Reinstating the subscription restores the listing.

Price changes and refunds

We may change the subscription price. Where required, the store will notify you and seek your consent before a renewal at the new price; you may cancel before the change takes effect.

Subscription purchases are processed by Apple or Google, not by Adease LTD. Refund requests are handled under the applicable store's policy: Apple at https://reportaproblem.apple.com and Google at https://play.google.com/store/account. We cannot issue refunds directly for store purchases. Nothing here affects your statutory rights.

7. Salon listings and content

If you operate a Salon account, you are responsible for the content you publish. You confirm that your listing details, services, prices, and opening hours are accurate and kept up to date; that you hold every licence, registration, insurance, and permission required to provide the services you advertise; and that you own or have permission to use every photograph and video you upload, including permission from any person shown in them.

You grant us a non-exclusive, worldwide, royalty-free licence to host, store, resize, and display that content within the App and in promotional material for the App, for as long as your listing is published. You may withdraw this by removing the content or closing your listing.

8. Conduct

You may not use BookBara to:

• post false, misleading, or fraudulent listings, prices, or availability;
• make bookings you do not intend to keep, or repeatedly cancel in bad faith;
• upload unlawful, obscene, hateful, harassing, or infringing content, or images of a person without their consent;
• harass, threaten, or discriminate against a customer or a Salon;
• scrape, copy, or extract listing data in bulk, or use the App to build a competing directory;
• interfere with the App, circumvent security or access controls, or attempt to reach data that is not yours;
• copy, modify, decompile, or reverse-engineer the App, except where the law expressly allows it.

We may remove content, suspend accounts, and report unlawful material to the relevant authorities.

9. Disputes between customers and Salons

Complaints about a service, a price, a cancellation, or a no-show should be raised with the Salon directly. We are not a party to the appointment and have no obligation to resolve such disputes, though you may report misconduct to support@adease.io and we may act on it under these Terms.

10. Intellectual property

All App code, interfaces, design, and branding remain the property of Adease LTD or its licensors. Salons retain ownership of their own listing content, subject to the licence in section 7.

11. Availability and changes to the service

We may modify, update, suspend, or discontinue features, and limit access for maintenance. We do not guarantee uninterrupted availability. Where a change materially reduces a paid benefit a Salon has already bought, that Salon may cancel and, where required by law, receive a proportionate refund.

12. Termination

We may suspend or terminate access if you breach these Terms, act unlawfully, or where required by law or platform rules. You may stop using the App at any time and delete your account from within the App.

13. Disclaimers

The App is provided "as is" and "as available", without warranties of any kind to the maximum extent permitted by law. We do not warrant that listings, prices, availability, opening hours, or map locations are accurate, since that information is supplied by Salons. We do not vet, licence-check, or endorse Salons.

14. Limitation of liability

To the maximum extent permitted by law, Adease LTD is not liable for indirect, incidental, special, or consequential losses; for any act, omission, service, injury, or loss caused by a Salon; or for loss of bookings, data, or account access. Our total aggregate liability arising out of or relating to the App will not exceed the greater of the amount you paid to us in the 12 months before the event giving rise to the claim, or £50.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be limited by law. If you are a consumer, you have statutory rights that these Terms do not affect.

15. Third-party services

The App relies on third-party services including Google Firebase, Google Maps Platform, RevenueCat, and the Apple App Store and Google Play. Your use of the App through those platforms is also subject to their terms, including the Google Maps/Google Earth Additional Terms of Service. You agree to comply with any applicable third-party terms of agreement when using the App.

16. Apple-specific terms

The following apply where you obtained the App from the Apple App Store, and prevail over any conflicting provision in these Terms.

(a) Acknowledgement. These Terms are concluded between you and Adease LTD only, not with Apple. Adease LTD, not Apple, is solely responsible for the App and its content.

(b) Scope of licence. The licence granted to you for the App is a non-transferable licence to use the App on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.

(c) Maintenance and support. Adease LTD is solely responsible for providing maintenance and support for the App. Apple has no obligation whatsoever to furnish any maintenance or support services.

(d) Warranty. Adease LTD is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are the sole responsibility of Adease LTD.

(e) Product claims. Adease LTD, not Apple, is responsible for addressing any claims relating to the App or your possession and use of it, including product liability claims, any claim that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.

(f) Intellectual property rights. In the event of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, Adease LTD, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of that claim.

(g) Legal compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

(h) Developer name and address. Adease LTD, 124 City Road, London, EC1V 2NX, United Kingdom. Questions, complaints, and claims: support@adease.io

(i) Third-party terms. You must comply with applicable third-party terms of agreement when using the App.

(j) Third-party beneficiary. You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

17. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Adease LTD is registered in England and Wales, company number 14743980, registered office 124 City Road, London, EC1V 2NX, United Kingdom. If you are a consumer resident in another jurisdiction with mandatory consumer protections, you retain the benefit of any mandatory provisions of the law of your country of residence and may bring proceedings there.

18. Changes to these Terms

We may update these Terms. Changes take effect once posted at https://adease.io/bookbara_terms. Where changes are material, we will give reasonable notice in the App or by email. Continued use after changes take effect indicates acceptance.

19. Contact